At Faciotech, we understand the importance of protecting our customers' data. That's why we take a number of measures to ensure the safety and security of our servers and the data they store. These measures include:

  • Regular backups of all customer data: We perform daily backups of all customer data to ensure that it is safe and can be easily recovered in the event of data loss. These backups are stored on secure servers and are regularly tested to ensure their integrity.
  • Security protocols to protect against cyber threats: We have implemented a number of security protocols to protect against cyber threats such as malware, viruses, and hackers. These include firewalls, antivirus software, and secure login protocols.
  • Redundant servers and storage systems: We use redundant servers and storage systems to ensure that our customers' data is safe in the event of a hardware failure. This includes multiple servers in different locations and storage systems with multiple copies of the data.

Despite these measures, there is always a risk of data loss due to unforeseen circumstances such as natural disasters or server failures. In the event of data loss, we will do our best to recover the data as quickly as possible. We will also work with our customers to develop a plan to prevent future data loss.

If you have any questions or concerns about our backups and data loss policy, please contact us at legal@faciotech.com or +233553132279.