Faciotech is committed to protecting the personal data of its customers and users. This data protection policy outlines our practices and procedures for collecting, using, and disclosing personal data in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR) in the European Union and the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.

Faciotech takes appropriate measures to protect personal data from unauthorized access, use, disclosure, alteration, or destruction. We use secure servers, firewalls, and encryption to protect personal data, and we require our employees and contractors to maintain the confidentiality of personal data. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee the absolute security of personal data.

Collection of Personal Data

We may collect personal data from you when you use our website or services, or when you communicate with us. Personal data includes any information that can be used to identify you, such as your name, email address, phone number, and payment information. We may also collect other types of data, such as demographic information, preferences, and usage data.

We may collect personal data directly from you, or we may collect it from other sources, such as social media platforms or public databases. We may also use cookies and other tracking technologies to collect data about your use of our website and services.

Use of Personal Data

We may use personal data for a variety of purposes, including:

  • To provide and improve our website and services
  • To communicate with you about your account, orders, and other transactions
  • To send marketing communications, if you have opted in to receive them
  • To personalize your experience on our website and services
  • To analyze and improve our website and services
  • To comply with legal and regulatory requirements

Disclosure of Personal Data

We may disclose personal data to third parties for the following purposes:

  • To service providers and contractors who assist us in providing our website and services
  • To comply with legal and regulatory requirements
  • To protect the rights, property, or safety of Faciotech, our customers, or the public

We may also disclose personal data to third parties in the event of a merger, acquisition, or other change of ownership. In such cases, personal data may be disclosed as part of the assets of the company.

Data Protection Measures

In order to ensure the protection of personal data, Faciotech has implemented the following measures:

  • Encrypting personal data when it is transmitted or stored
  • Restricting access to personal data to only those employees, contractors, and partners who need it for legitimate business purposes
  • Regularly monitoring and reviewing our data protection practices to ensure compliance with this policy and relevant laws
  • Implementing measures to protect against accidental or unauthorized destruction, loss, alteration, or unauthorized access to personal data

In the event of a data breach, Faciotech will notify affected individuals and authorities as required by law. We will also take appropriate steps to secure any personal data that has been compromised and to prevent future breaches.

Data Retention

Faciotech will only retain personal data for as long as is necessary for the purposes for which it was collected, or as required by law. Once personal data is no longer needed, it will be securely deleted or destroyed.

Data Transfer

Faciotech may transfer personal data to countries outside of the European Union or Canada in order to provide services or to comply with legal requirements. In such cases, we will ensure that appropriate safeguards are in place to protect the personal data in accordance with this policy and relevant laws.

Data Subject Rights

Individuals whose personal data is collected by Faciotech have certain rights under data protection laws, including the right to access, rectify, erase, restrict, or object to the processing of their personal data. These rights may be limited in certain circumstances, such as when the exercise of a right would interfere with the rights and freedoms of others or when it would not be feasible for us to comply with the request. To exercise these rights, individuals may contact us at privacy@faciotech.com.

Data Protection Officer

Faciotech has appointed a Data Protection Officer (DPO) to oversee data protection compliance and to assist with the exercise of data subject rights. The DPO can be contacted at privacy@faciotech.com.

Changes to this Data Protection Policy

Faciotech may update this data protection policy from time to time to reflect changes to our practices or to comply with legal requirements. We encourage you to review this policy periodically to stay informed about our data protection practices. Any changes to this policy will be posted on this page and will be effective upon posting. If we make any material changes to this policy, we will notify you by email or through a notice on our website.