Your Client Area Dashboard Explained
The Client Area is your central hub for managing everything related to your Faciotech account. This guide explains each section and how to use it effectively.
Accessing the Client Area
- Visit faciotech.com/portal
- Enter your registered email address
- Enter your password
- Click "Login"
Dashboard Overview
When you log in, you'll see your main dashboard with key information at a glance:
Account Summary
- Active Services - Your current hosting plans and domains
- Unpaid Invoices - Any pending payments
- Open Tickets - Support requests in progress
- Recent Activity - Latest account actions
Main Menu Sections
Services
- My Services - View and manage your hosting accounts
- My Domains - Manage domain registrations
- Order New Services - Purchase additional products
Billing
- My Invoices - View all invoices and payment history
- Add Funds - Pre-pay for future services
- Payment Methods - Manage saved cards and payment options
Support
- Open Ticket - Submit a new support request
- View Tickets - Check existing ticket status
- Knowledge Base - Self-help tutorials and guides
- Announcements - Important updates from Faciotech
Account
- My Details - Update personal information
- Change Password - Update your login credentials
- Security Settings - Enable two-factor authentication
- Email History - View emails sent to you
Quick Actions
From any hosting service, you can quickly:
- Login to cPanel
- View service details
- Request cancellation
- Upgrade/downgrade your plan
Tips for Your Client Area
- Bookmark it - Save faciotech.com/portal for quick access
- Keep info updated - Ensure your email is current for important notices
- Enable 2FA - Add extra security to your account
- Check regularly - Monitor for invoices and announcements
Need help? Contact our support team.
